Shipping policy

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). During high-demand periods, processing times may be slightly extended—but we always work to get your order out as quickly as possible.

Shipping Time

Once shipped, delivery times typically range between:

• 3–7 business days (U.S. standard shipping)

Please note that shipping times may vary depending on your location and carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Address

Please ensure your shipping address is correct at checkout.

 

Tranquility 55 is not responsible for:

• Incorrect or incomplete addresses

• Packages delivered to the wrong address provided by the customer

Delayed or Lost Packages

Once your order has been shipped, it is in the hands of the carrier.

We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.

If your package is marked as delivered but not received, please contact the shipping carrier directly to file a claim.

Damaged Items

If your order arrives damaged, please refer to our Return & Refund Policy for instructions on submitting a claim.

A Note From Us 🤍

We don’t just ship products—we send moments of peace, care, and intention. From our hands to your home, every package is a reminder to slow down, breathe, and indulge in the self-care you truly deserve.

Contact Us

For any questions regarding your order, please reach out to us at:

tranquility55llc@gmail.com