Refund policy

Returns & Refunds

At Tranquility 55, every product is handcrafted with care to create a calming, luxurious self-care experience. We value the energy and intention behind each order—and we want you to feel that from the moment it arrives.

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All Sales Are Final

All purchases are final sale.

We do not accept returns, exchanges, or cancellations once an order has been placed.

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Damaged Items in Transit

We carefully package every order, but if your item arrives damaged, we’re here to support you.

Please contact us within 48 hours of delivery with:

• Your full name

• Order number

• Clear photos of the damaged item(s) and packaging

Send all claims to: tranquility55llc@gmail.com

Approved claims may be eligible for a replacement or store credit.

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Additional Information

• Claims submitted after 48 hours may not be accepted

• Photos are required for all damage claims

• Slight variations in color, texture, or appearance are natural due to our handcrafted process

• We are not responsible for damage caused after delivery due to handling or environmental conditions. 

 

Contact Us

For any questions regarding your order, please reach out to us at:

tranquility55llc@gmail.com